Privacy Policy

1. Introduction

Remissio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "App").

Remissio is a health tracking application designed for individuals with ulcerative colitis (UC) and inflammatory bowel disease (IBD). We take the privacy and security of your health information very seriously.

2. Information We Collect

2.1 Personal Information

• Account Information: Email address, name, password (encrypted)
• Profile Information: Age, diagnosis date, UC severity (optional)

2.2 Health Data

• Symptom Logs: Bathroom frequency, pain levels, stool type, blood/mucus presence, energy levels
• Food Diary: Meal descriptions, food photos, eating times
• Medication Information: Medication names, dosages, schedules, effectiveness notes
• Trigger Data: Identified food triggers, stress levels, sleep quality
• Flare Information: Flare onset dates, severity, duration, potential causes

2.3 Photos and Images

• Food Photos: Images you upload to track meals
• Metadata: Date, time, and device information associated with photos

2.4 Usage Data

• App Usage: Features used, time spent, interaction patterns
• Device Information: Device type, operating system, app version
• Log Data: IP address, crash reports, error logs

2.5 Payment Information

• Subscription Data: Premium subscription status, billing history
• Payment Processing: Handled securely by Stripe (we do not store credit card numbers)

3. How We Use Your Information

3.1 Primary Uses

• Personal Health Tracking: Store and display your symptom logs, food diary, and medication records
• Pattern Recognition: Analyze your data using AI to identify potential triggers and patterns
• Doctor Reports: Generate exportable PDF/CSV reports for medical appointments
• Flare Alerts: Provide notifications when patterns suggest increased flare risk
• Medication Reminders: Send notifications for scheduled medications

3.2 App Improvement

• Anonymized Analytics: Improve AI accuracy and app features using de-identified data
• Bug Fixes: Diagnose and fix technical issues
• Feature Development: Develop new features based on usage patterns

3.3 Communication

• Service Updates: Notify you of app updates and new features
• Support: Respond to your questions and support requests
• Marketing: Send promotional emails (you can opt out anytime)

4. How We Share Your Information

4.1 We DO NOT Sell Your Data

We will never sell, rent, or trade your personal health information to third parties. Period.

4.2 Third-Party Service Providers

We share data only with trusted service providers who help us operate the App:

• Firebase (Google): Cloud storage, database, and authentication services
  • Data stored: All app data (encrypted)
  • Purpose: App functionality and data storage
  • Location: United States
  • Privacy Policy: firebase.google.com/support/privacy
• Stripe: Payment processing for premium subscriptions
  • Data shared: Email, subscription status (NO health data)
  • Purpose: Process premium subscription payments
  • Privacy Policy: stripe.com/privacy

4.3 User-Initiated Sharing

• Exported Reports: When you export PDF/CSV reports, you control who receives them
• Doctor Sharing: You choose whether and when to share data with healthcare providers

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect safety and prevent harm.

5. Data Storage and Security

5.1 Security Measures

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
• Authentication: Secure login with Firebase Authentication
• Access Controls: Strict access controls limit who can access data
• Regular Audits: Security practices reviewed regularly

5.2 Data Location

Your data is stored on secure Firebase servers located in the United States. By using the App, you consent to this storage location.

5.3 Data Retention

• Active Accounts: We retain your data as long as your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion
• Backups: Backup copies are deleted within 90 days

6. Your Privacy Rights

6.1 Access and Control

• View Data: Access all your data anytime through the App
• Edit Data: Modify or delete individual entries
• Export Data: Download your complete data in PDF or CSV format
• Delete Account: Permanently delete your account and all associated data

6.2 Communication Preferences

• Email Preferences: Unsubscribe from marketing emails (account emails still sent)
• Push Notifications: Control notification settings in the App

6.3 GDPR Rights (European Users)

If you are in the European Economic Area (EEA), you have additional rights:

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to data processing

To exercise these rights, email: [email protected]

6.4 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of data sales (note: we do not sell data)
• Right to Non-Discrimination: Equal service regardless of privacy choices

7. Children's Privacy (COPPA Compliance)

Remissio is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will delete it immediately.

8. Health Information Disclaimer

IMPORTANT: Remissio is NOT a medical device and is not intended to diagnose, treat, cure, or prevent any disease.

• The App is a personal health tracking tool for informational purposes only
• It is not a substitute for professional medical advice, diagnosis, or treatment
• Always seek the advice of your physician or other qualified health provider
• Never disregard professional medical advice or delay seeking it because of information from the App

9. International Users

Remissio is operated from the United States. If you are accessing the App from outside the United States, your information will be transferred to, stored, and processed in the United States, which may have different data protection laws than your country.

By using the App, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new Privacy Policy in the App
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data:

12. Summary of Key Points